Western Kentucky Upfitters
Effective September 21, 2026
Contact WKU before sending any product back. Return eligibility depends on the product, condition, configuration, manufacturer requirements, and whether the item was special-ordered, programmed, installed, used, or otherwise customized.
Unused stocked items in original condition may be eligible for return after review. Packaging, accessories, documentation, and included hardware should be complete.
Products ordered in a specific color, configuration, fitment, programming setup, or other customer-specific specification may have limited or no return eligibility unless the item is defective, damaged in shipment, or materially different from what was ordered.
Pre-owned and refurbished equipment is sold according to the condition and description shown or confirmed at the time of sale. Contact WKU promptly if an item arrives damaged or materially differs from its listing.
Approved refunds are processed after the return is received and inspected when a physical return is required. Banks and card issuers may take additional time to post the credit.
Email sales@westernkentuckyupfitters.com with your order number, item, and reason for the request.